Privacy Policy

Mangalam Hospital ("we", "us", or "our") operates the Mangalam Hospital mobile application ("App"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using our App, you agree to this Privacy Policy.

1. Information We Collect

We collect only limited information necessary to provide our services.

A. Personal Information

• Name
• Phone number

This information is collected when you book an appointment or contact hospital services.

B. Appointment Information

• Appointment booking details
• Selected doctor or department

C. Device & Technical Information

We may automatically collect:

• Device type and OS version
• App usage data
• Crash logs and diagnostics
• Device identifiers (for notifications)

D. Location Information (Optional)

Approximate location may be collected only if you enable location services.

2. Information We DO NOT Collect

We do not collect or store:

• Medical reports
• Prescriptions
• Test results
• Health records
• Sensitive health data
• Payment card information

3. How We Use Your Information

We use collected data to:

• Book and manage appointments
• Contact you regarding hospital services
• Send appointment confirmations and reminders
• Improve app performance and user experience
• Provide customer support

4. Permissions Used by the App

The App may request:

• Notification permission for appointment alerts
• Phone access to contact hospital services (if enabled)
• Storage or camera access only if you choose to upload images (optional)

You can disable permissions anytime from device settings.

5. Push Notifications

We may send notifications such as appointment reminders or service updates using third-party notification services (such as Firebase or OneSignal). You may disable notifications in device settings.

6. Sharing of Information

We do not sell or rent personal information.

We may share information only with:

• Hospital staff to manage appointments
• Service providers such as cloud hosting or analytics providers
• Legal authorities when required by law

7. Data Retention

We retain personal information only as long as necessary to provide services or comply with legal obligations. You may request deletion of your data.

8. Data Security

We implement reasonable security measures to protect your information. However, no system can guarantee complete security.

9. Your Rights

You may request to:

• Access your data
• Correct your information
• Delete your data
• Withdraw consent

To make a request, contact us using the details below.

10. Children's Privacy

The App is not intended for children under 13 years of age.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

12. Contact Us

Mangalam Hospital
Panchvati Colony / Sarvodaya Society,
Sikka, Jamnagar – 361140, Gujarat, India

Email: info@mangalamhospital.com
Phone: +91 84909 23137